Keyless Access System Symptom Troubleshooting - All the doors and the tailgate will not lock and unlock
All the doors and the tailgate will not lock and unlock
1.
Door lock actuator operation check 1:

Door lock actuator operation check 1
?1.
Remove all the keyless remotes from inside the vehicle, and close all doors and the tailgate.

?2.
Push each LOCK and UNLOCK buttons of the keyless remote, at least 10 times.

Do the door lock actuators work normally?

     
YES
     
     
     
Go to step 2.
     
NO
     
     
     
Go to step 3.
2.
Door lock actuator operation check 2:

Door lock actuator operation check 2
?1.
Lock and unlock the doors with touching the door outer handle or the tailgate outer handle/lock switch.

Do the door lock actuators work normally?

     
YES
     
     
     
Intermittent failure, the system is OK at this time.?
     
NO
     
     
     
3.
Determine possible failure area (keyless remote, others):

Determine possible failure area (keyless remote, others)
?1.
Push the LOCK and the UNLOCK buttons of the keyless remote, and check if the LED on the keyless remote comes on.

Does the LED come on?

     
YES
     
     
     
Go to step 4.
     
NO
     
     
     
Replace the keyless remote battery and recheck the system. If the symptom does not go away, replace the keyless remote.?
4.
Door lock actuator operation check 2:

Door lock actuator operation check 2
?1.
Lock and unlock the doors with touching the door outer handle or the tailgate outer handle/lock switch.

Do the door lock actuators work normally?

     
YES
     
     
     
Register the keyless remote, and recheck. If the symptom does not go away, replace the keyless remote.?
     
NO
     
     
     
Go to step 5.
5.
Door lock actuator operation check 3:

Door lock actuator operation check 3
?1.
Lock and unlock the driver's door with the driver's door lock switch.

Do the door lock actuators work normally?

     
YES
     
     
     
Go to step 6.
     
NO
     
     
     
Check the B-CAN system DTCs. If not, check the door lock system.?
6.
Keyless access system check:

Keyless access system check
?1.
Select KEYLESS TRANSMITTER from the BODY ELECTRICAL SYSTEM SELECT menu, then select INSPECTION, then KEYLESS CHECK.

  

?2.
Press the lock and unlock button and check the response on the screen of the HDS.

Is KEYLESS ENTRY TRANSMITTER CODE IS NOT RECEIVED indicated?

     
YES
     
     
     
Replace the keyless remote.?
     
NO
     
     
     
Do the SYSTEM CHECK 1 and SYSTEM CHECK 2 with the HDS. If the result is indicated, troubleshoot the items based on the SYSTEM CHECK table.?