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Audio System Symptom Troubleshooting - Audio disc skips
Audio disc skips
NOTE:
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Disc labels should not be used in the audio-navigation unit or the audio unit. They may jam and damage the player mechanism. |
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Make sure the disc is compatible with the system (see the Owner's Manual for more information). |
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1. |
Problem verification 1:
Problem verification 1
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?1. |
Confirm the vehicle's tires are properly inflated. |
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?2. |
Check the customer's disc for scratches, fingerprints, and marks.
NOTE: Do the following test with the audio-navigation unit or the audio unit bass and the treble set to the customer's listening performance. When comparing to a known-good vehicle, do the comparison on the same model and trim level. |
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Test drive the vehicle to identify when the disc skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if customer's disc is not available. Use tracks 10 to 12. | |
Does the disc skip?
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The failure is duplicated, go to step 2. |
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Intermittent failure, the system is OK at this time.? |
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Problem verification 2:
Problem verification 2
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The vehicle parked and engine running. |
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Eject the CD, and insert the diagnostic skip test CD (T/N: 07AAZSDBA300) (ABEX TCD 721). Play tracks 2 to 11 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle. | |
Does the CD skip on the same track number(s) on both vehicles?
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Intermittent failure, the system is OK at this time.? |
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The failure is duplicated, go to step 3. |
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Audio unit check:
Audio unit check
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Eject the CD, and insert the diagnostic skip test CD (T/N: 07AAZSDBA200) (ABEX TCD 725B). Play tracks 7 to 11 and tracks 13 to 15 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle. | |
Does the CD skip on the same track number(s) on both vehicles?
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Intermittent failure, the system is OK at this time.? |
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