Poor AM or FM radio reception or interference

Excessive transition between analog broadcast and digital HD Radio^(TM) broadcast

Receiver is located near the edge of the digital HD Radio^(TM) coverage area. Refer to www.hdradio.com to verify radio stations in your coverage area

HD Radio^(TM) changes HD channel on its own

This is intended behavior. HD Radio^(TM) is set to revert to main channel after extended loss of HD2/HD3 broadcast

AM radio reception changes at night

This is a system characteristic. AM radio stations are required by the government (FCC) to lower their power at night

Audio unit will not turn on (No information display and no sound)

No sound is heard from all the speakers (display is normal)

Aftermarket amplifier or speakers

Audio system sound is weak or distorted (display is normal)

Radio preset memory is lost

Internal error

Audio unit button does not work

Check the connector for poor connections or loose terminals between the audio unit and the audio panel

Audio touch panel does not work

Volume does not increase with speed

Speed-sensitive Volume Control settings (see the Owner's Manual)

Volume is too high or too low when driving at freeway speeds

Speed-sensitive Volume Control settings (see the Owner's Manual)

Audio remote switch does not work properly (audio-navigation unit buttons work)

Audio remote switch does not work properly (audio unit buttons work)

USB device does not function

Bluetooth audio does not work

Bluetooth phone compatibility (see the Owner's Manual)

Rearview camera image does not come on

Rearview camera image does not change when selecting different views

LaneWatch camera image does not come on

Audio unit button illumination does not work

XM radio display is blank and no station information is displayed

System always comes up in-line diagnostic mode (without navigation)

Vehicle position icon constantly leaves road, moves erratically, or is displayed very far from actual vehicle position (no GPS reception)

The GPS signal is received by the smartphone. Depending on where the smartphone is placed, the accurate vehicle position may not be displayed on the display

Vehicle position icon constantly leaves road, moves erratically, or is displayed very far from actual vehicle position (while going through a tunnel)

The vehicle position accuracy on the audio display depends on the GPS receiver in the smartphone, and the vehicle signals from the F-CAN and B-CAN